Delivery Information

We deliver to all areas across Kuwait.

The moment you complete your purchase, your delivery will be processed. We will you send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost. 

Delivery Options:

  • Home Delivery (Process and shipped the next day excluding public holidays. Delivery Cost is KD 2.5, or FREE on orders above KD 9)  
  • Click & Collect

Home Delivery: Accessories 

  • Kuwait City

    Standard delivery is available for the following areas in 1-2 business days.

    • Abdullah Al-Salem
    • Adailiya
    • Al Daiya
    • Al Dasma
    • Al Doha
    • Al Faiha
    • Al Mansouriah
    • Al Qadisiya
    • Al Qibla
    • Al Shamiya
    • Al Shuwaikh
    • Al Soor
    • Al Yarmouk
    • Al-Nuzha
    • Bneid Al-Gar
    • Dasman
    • Garnata
    • Jaber Al-Ahmed
    • Kaifan
    • Khaldiya
    • Kuwait City
    • Mirqab
    • Nahda
    • Qairawan
    • Qurtuba
    • Rawdah
    • Salhia
    • Sawaber
    • Sharq
    • Shuwaikh educational area
    • Shuwaikh Industrial area
    • Sulaibikhat
    • Surra
    • Wateya
  • Hawalli

    Standard delivery is available for the following areas in 1-2 business days.

    • Al Salam
    • Al Shuhada
    • Bayan
    • Bidaa
    • Hateen
    • Hawalli
    • Jabriya
    • Midan Hawalli
    • Mishref
    • Mubarak Al Abdullah
    • Rumaithiya
    • Salmiya
    • Salwa
    • Shaab
    • Zahraa
  • Farwaniya

    Standard delivery is available for the following areas in 1-2 business days.

    • Abbasiya
    • Abdullah Al Mubarak Al Sabah
    • Abraq Khaitan
    • Al Nahda
    • Al Rai
    • Andalus
    • Ardiya
    • Dajeej
    • Farwaniyah
    • Firdous
    • Hasawy
    • Ishbilia
    • Jleeb Al-Shuyoukh
    • Khaitan
    • Kuwait International Airport
    • New Khitan
    • Omariyah
    • Shadadiya
    • Rabiya
    • Rahab
    • Riggae
    • Sabah Al Naser
    • Sulaibia
  • Al Ahmadi

    Standard delivery is available for the following areas in 1-2 business days.

    • Abu Halifa
    • Al Ahmadi
    • Al Wafrah
    • Ali Sabah al salem
    • Aqila
    • Daher
    • Fahaheel
    • Fahad Al Ahmad
    • Fintas
    • Hadiya
    • Jaber Al Ali
    • Mahboula
    • Mangaf
    • Riqqa
    • Shuaiba
    • Subah al Ahmad
    • Subahiya
    • Umm Al Hayman
    • Al Zoor
    • Bnaider
    • Khairan
  • Mubarak al-Kabeer

    Standard delivery is available for the following areas in 1-2 business days.

    • Abu Fatira
    • Abu Al Hasani
    • Al-Adan
    • Al-Qurain
    • Al-Qusour
    • Funaitees
    • Fintas
    • Masayel
    • Messila
    • Mubarak Al-Kabeer
    • Sabah Al-Salem
    • Sabhan
  • Jahra

    Standard delivery is available for the following areas in 1-2 business days.

    • Abdelli
    • Al Auyon
    • Al Naseem
    • Al Qasr
    • Al Salmi
    • Amghara
    • Jaber Al Ahmad
    • Jahra
    • Kabd
    • Kazma
    • Mutla
    • Naeem
    • New Jahra
    • Old Jahra
    • Ouyoun
    • Qaisariya
    • Qayrawan
    • Saad Al-Abdallah
    • Sulaibiya Agriculture
    • Sulaibiya industrial
    • Sulaibiya Shabiya
    • Taima
    • Waha
    • Rawdatain
    • Um Al Aish
    • Subaiya
  • Other Areas

    Standard delivery is available for the following areas in 1-7 business days.

    • Mena Alzoor
    • Waffra
    • Abdali
    • Nawisaib
    • Khairan
    • Sabah AlAhmad
    • Kabad
    • Salmy

     

Accessories Include: (Bedding, Bath, Rugs, Decor & Cushions)

Please note: Cash on delivery orders are subject to a KWD 2 service charge.

White Glove Delivery

  • Standard delivery within 2-7 business days 

Large Items Include- (Furniture: Outdoor, Home Office, Living Room, Bedroom & Lighting)

For more information about our White Glove Service visit our FAQ's page

Cash on Delivery

The cash on delivery option is limited to a maximum of KWD 300 per order. We offer alternative payment options through debit/credit cards for orders above KWD 300.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 182-12-12.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visits our FAQ's page.

Items eligible for pick up in store.

To find out whether an item is eligible for you to pick up at a store, check the product's detail page on our website. Most of our home accessory products are eligible for in-store pickup, with the exception of furniture, select mirrors and select lighting products.

If you’re unable to collect your order for any reason, please contact us on 800-SHAYA or 800-74292. Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

For more information, please visit our FAQ's page.